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Are your soft skills up to scratch?

Whether you spend most of your time in the workshop or front of house, soft skills are a necessity if you want to help meet customer expectations and keep your business and career successful. IMI [...]

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We’re all in this together

It’s been two years since the IMI launched its Diversity Task Force report, proposing actions that support real change to push the issue of diversity and inclusion to the top of the agenda for [...]